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Terms & Conditions

Welcome to DesignerBooks.store! These terms and conditions outline the rules and regulations for the use of our website, located at www.designerbooks.store. By accessing this website, we assume you accept these terms and conditions. Do not continue to use DesignerBooks.store if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all agreements: “Client”, “You” and “Your” refers to you, the person logging on to this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of The Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

1. General Terms and Conditions

These Terms and Conditions of Sale are applicable to all offers featured on the DesignerBooks website (www.designerbooks.store) and to all contracts concluded via the website between DesignerBooks and the Client regarding the delivery of books and related articles (hereafter: the Contract). Any terms and conditions, general or otherwise, maintained by the Client – including purchase conditions – are hereby explicitly declined by DesignerBooks and are not considered part of the Contract.

2. Definitions

In these Terms and Conditions of Sale, the following definitions apply:

  • DesignerBooks: a Trademark and (online) book retailer of Conseptory B.V., located at Amsterdamsestraatweg 43-A2, 1411 AX, Naarden, the Netherlands, registered with the Chamber of Commerce (KvK) number 32116001.
  • Website: the Internet site where orders can be placed with DesignerBooks by means of electronic communications.
  • Client: the natural person or legal entity that has concluded a contract with DesignerBooks, via the latter’s Website, for the purchase of one or more products. The BTW (Netherlands VAT) Number of Conseptory B.V / DesignerBooks is NL816131910.B01.
3. Prices

3.1. The sale of products shall be subject to the prices and rates listed on the Website at the time of the conclusion of the Contract. DesignerBooks is not bound by prices agreed upon or made known by DesignerBooks or its suppliers in any way other than on the Website for products ordered via the Website, unless otherwise explicitly agreed upon in writing between DesignerBooks and the Client.

3.2. All prices and rates charged by DesignerBooks include VAT, unless otherwise explicitly indicated. Listed prices do not include shipping and handling costs, unless otherwise explicitly indicated.

3.3. Shipping and handling costs vary according to the volume and destination of the shipment. Shipping and handling rates are listed under Shipping.

3.4. DesignerBooks retains the right to modify its prices for any reason. Modified prices and rates apply from the moment they are listed on the website. Publication of erroneous prices is excepted.

4. Offer, Order and Contracts

4.1. All offers by DesignerBooks are non-binding. An offer on the website can be withdrawn by DesignerBooks within two working days following the receipt of an order from the Client, in which case no Contract is concluded.

4.2. The Contract is concluded when the Client places an order via the Website and DesignerBooks confirms in writing (via e-mail) that this order has been accepted.

4.3. The systems and records of DesignerBooks are considered to provide an accurate representation of communications exchanged as well as orders, deliveries, and payments effected, unless the Client can present proof of the contrary.

4.4. The Client may return a product (undamaged) to DesignerBooks within 14 working days of receipt for a full refund. The Client is liable for all shipping and handling costs for the return of the product. DesignerBooks shall reimburse the Client for the full amount within one month. This rule does not apply to highly specific items ordered on behalf of the Client, or if another delivery date has been agreed upon.

4.5. Should DesignerBooks prove unable to deliver the items contracted within one month following the contracted delivery date, the Client is entitled to cancel this order without further conditions.

5. Delivery

5.1. Products ordered shall be delivered to the Client, to wit: delivery of the items to the address provided by the Client, or, if the items cannot be delivered to this address or be deposited in a post box, delivery to an alternative address indicated in writing, specifying how the addressee can take possession of the items. Upon delivery, the Client is liable for the items.

5.2. DesignerBooks indicates on its Website when shipping of the items is initiated. The period indicated for processing upon receipt of your order, as well as any other time period listed on the Website for any service by DesignerBooks, is explicitly for reference only and does not constitute a contractual deadline.

5.3. DesignerBooks is legally entitled to suspend its fulfillment of any obligations to the Client as long as the Client has not fulfilled his/her obligations (including payment) to DesignerBooks, for whatever reason.

6. Delivery Failures

6.1. In the event that our chosen parcel company is unable to deliver your order due to reasons such as:

  • Incorrect address information provided by the customer
  • Recipient not available at the address at the time of delivery
  • Failure to pay import duties or taxes by the customer
  • Lack of a response from the recipient to the parcel company’s notifications

The parcel will be considered undeliverable and may be returned to us.

6.2. If a package is returned to us as undeliverable, we will attempt to contact you to make arrangements for reshipment. Please note that in such cases:

  • The customer will be responsible for verifying and updating the delivery information if necessary.
  • Additional charges may apply for reshipment. The details of these charges will be communicated before the reshipment is processed.
  • If reshipment is not feasible or if the customer chooses not to have the product reshipped, we will issue a refund for the price of the products alone. Shipping and handling fees are non-refundable.

6.3. In the scenario where the parcel is returned to us due to an error on our part or the parcel service’s failure not attributable to customer actions or inactions, we will cover the cost of the return shipment and the subsequent reshipment. This includes situations such as:

  • Errors in address information on our part.
  • Shipping to a correct address where delivery was not possible due to parcel company error.

6.4. For returned parcels not reshipped, refunds will be processed within a certain number of days upon receipt and inspection of the returned products. Refunds are limited to the cost of the products and exclude initial shipping and handling charges. If an order is returned to us outside of our control, the refund will be the order amount minus the shipping costs incurred for the initial delivery and the return. For example, if the shipping cost is €10 each way, the refund will be the order amount minus €20.

6.5. While we will make every reasonable effort to ensure the delivery of your order, we are not liable for delivery issues caused by the parcel company, except as specified in section 6.4. We are also not responsible for lost or stolen packages after they have been confirmed delivered by the parcel company.

7. Payment

7.1. The currency used in our website is Euro (€) and VAT is included in all our prices.

7.2. All prices and product information on the website are subject to change.

7.3. If you have any questions, please contact us.

7.4. We will only take payment from your credit card, debit card, or your Paypal account once your order has been dispatched.

7.5. For card purchases, we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express, and JCB. This means that your card details are processed with a very high level of security. To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties.

7.6. For further information about Paypal or to create a Paypal account please visit paypal.com.

7.7. When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are required to ensure sufficient funds are in the account on the announced date.

8. Returns and Complaints; Return Shipments Payment

8.1. The Client must notify DesignerBooks of any complaint concerning the products delivered, in writing and with a clear description of the complaint, within one week following delivery. Failure to provide such notification absolves DesignerBooks of any liability for any defects in products and/or services delivered.

8.2. Should the Client receive either a damaged product, or one other than the one ordered, the Client is legally entitled to return this product to DesignerBooks, or to exchange it for another product in the shop. The Client is required to return the unwanted products in suitable packaging and to indicate the reason for a return in writing. Upon receipt of the returned products, DesignerBooks, if it deems this to have been returned for a valid reason, shall deliver an undamaged product or the product that was ordered. In case of an incorrect order, DesignerBooks will reimburse the shipping costs.

8.3. Should the Client, for any reason, not wish to accept the product, he or she retains the right to return said product to DesignerBooks, by post, within 2 weeks following delivery. Return shipments shall be accepted only if the returned product is undamaged. The Client is entirely liable for all costs of return shipments.

8.4. In case of deliveries outside the European Union, all costs beyond shipping that may be incurred, such as import fees, customs, or taxes, are to be borne by the Client.

9. Cancellation by DesignerBooks Payment
9.1. DesignerBooks reserves the right to cancel the Client’s Contract if:
 
  • DesignerBooks has insufficient stock to deliver the goods the Client ordered; or
  • one or more of the goods the Client ordered was listed at an incorrect price due to a typographical error; or
  • the Client’s payment is not authorized or is refused.

9.2. If DesignerBooks does cancel the Client’s Contract, DesignerBooks will notify the Client by e-mail and will re-credit or refund any sum debited by DesignerBooks or credited by the Client within 30 days of the order. DesignerBooks is not obliged to offer any additional compensation for disappointment suffered.

10. Liability and Indemnity

10.1. The presence of a defect does not entitle the Client to any suspension or reduction of his payment obligations in regard to the product.

10.2. The total liability of DesignerBooks for demonstrable failure in the fulfillment of the delivery of any service is limited to compensation for direct losses, up to an amount equal to the price stipulated for this service (excluding VAT).

10.3. The liability of DesignerBooks for indirect losses, including consequential loss, lost profit, missed savings, loss from the suspension of business operations, and any losses other than those specified in Article 9.2 is excluded.

11. Termination of the Contract
11.1. DesignerBooks retains the right to terminate the Contract with the Client, with immediate effect and without prior notice, by means of a written notification, if:
 
  • the Client, in spite of appropriate notice, demonstrably fails to meet the obligations incumbent upon him or her;
  • the Client is granted (provisionally or otherwise) a moratorium on payments, or the Client is declared bankrupt;
  • the Client ceases, in whole or in part, and/or otherwise liquidates his or her business operations, or, without prior written permission from DesignerBooks, significantly modifies his or her business activities or transfers these to a third party.
12. Retention of Title

12.1. DesignerBooks retains title to all (moveable) items delivered to the Client until such time as the Client has fulfilled all obligations to DesignerBooks under any agreement for the delivery of books or other products, including obligations related to the failure to fulfill such agreements.

13. Intellectual and Industrial Copyrights
13.1. The Client is prohibited (and this applies, if necessary, as a supplement to DesignerBooks copyrights or related rights) from reproducing, in whole or in part, any book or electronic product delivered and/or made available to the Client by DesignerBooks, or making such products or their reproductions public, without prior written permission from DesignerBooks if this is done (I) for the benefit of a business, organization, or institution, (II) for individual practice, study, or use that is not of a strictly private nature, or (III) for inclusion in a daily or weekly newspaper or periodical (including in digital form) or in a broadcast of a radio or television program, unless explicitly stipulated otherwise in these Terms and Conditions of Sale.
 
13.2. Unless otherwise stated, the Company owns the intellectual property rights for all material on DesignerBooks.store. All intellectual property rights are reserved. You may access this from DesignerBooks.store for your own personal use subjected to restrictions set in these terms and conditions. You must not:
 
  • Republish material from DesignerBooks.store
  • Sell, rent or sub-license material from DesignerBooks.store
  • Reproduce, duplicate or copy material from DesignerBooks.store
  • Redistribute content from DesignerBooks.store
14. Force Majeure

14.1. For DesignerBooks, force majeure includes any failure in the execution of the Contract that is not the fault of DesignerBooks or attributable to DesignerBooks by law, applicable jurisprudence, or generally accepted standards, or is the result of the fact that a product ordered by the Client is temporarily unavailable from DesignerBooks or its supplier.

15. Applicable Law and Disputes

15.1. All contracts concluded by DesignerBooks with the Client are subject to Dutch law exclusively. All disputes related to the Contracts concluded by DesignerBooks with the Client shall be brought before a court in the Netherlands with proper jurisdiction.

16. Complaints

16.1. If the Client has a complaint, please contact DesignerBooks so it can be sorted out. If it doesn’t lead to a solution it is possible (for European Clients) to sign up for dispute mediation through the ODR platform by the European Commission. This ODR platform can be found at https://ec.europa.eu/odr.

Conclusion

We value your patronage and strive to provide the best possible service. By placing an order with us, you agree to these terms regarding international shipping and undeliverable packages. We encourage you to contact us with any questions or concerns regarding your international shipments.

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